Fine Art America
Reviews and Complaints

Unable to change my hacked email address, I have tried to have technical support do this but they never respond to my issue. That is the problem which I am annoyed with.

I am unable to contact a representative about this issue. Searching for a solution to this problem.

I bought 3 t shirts. Two of them are too small.

I need to return. It has been over a week and still haven't heard back from anyone. This is not professional. I was going to get a larger size for one of them.

Not sure if I will be doing that.

I will now have to call again. The other one was supposed to be for women and it looks like a child size.

I never received a dime from purchasing my family and friends bought???whymy new add.is 2682 s southwind dr Gilbert az. 85295. Philip ruehlmann can I change pricing on all my products!!!???

I am trying to upload JPG pictures, which are much under 25mb, to my FAA account. However, I keep receiving this notice which prevents my upload: 'Your image must be one of the following file types: .gif, .jpg, .jpeg.

Please change the image format and try uploading again'. Can you please fix this?

I couldn't log in.Also I use to be able to upload pics very easily.

Now pics have to be certain pixels?

Made a purchase. Need a confirmation email that the order was received and the status of the order. I can't find confirmation of my order in my email.

Despite several emails and phone calls, I haven't received any feedback to my questions regarding my order and delivery to France. I have some doubts concerning the seriousness of this company and I'm afraid that I may have been cheated.

The product arrived damaged and customer service isn't very helpful. They don't provide return shipping labels. They want me to tear up the cards and take a picture of it.

I ordered an item on Dec 27, 2024 that was not shipped until Jan 7 2025 and then the item was lost in the USPS until Jan 15 and I received Jan 17, 2025. Per the website info the 30 day return policy starts from the day of the order, not the day of shipping or receipt of the item.

As I have to pay the return shipping to get the item back to them by the 30 day deadline,I would have to pay a fortune! Just know that their return policy is horrible.

The FAA newsletter contains another artists name. I have been unable to receive my newsletter with my efforts and sales listed for over 6 months and they have made no effort to correct it.

This is so even though I pay a fee to have my art listed and have no way of knowing what the results of my efforts are.

Oh, also, there is no Customer Service telephone number and no way of addressing any flaws in the FAA Website. A truly waste of money and time !!!

I lost my phone to access my email and am locked out of my gallery with fine art America .I have customers that want to buy my art on line

Lost order. Order placed 11/29/24.

Went to shipping company 12/05/24 has not been scanned in by shipping company as of today 12/18/24. Have to wait until 12/20/24 for item to be considered lost. Not a chance I will recieve item by Christmas. I can call back on 12/20/24 and cancel order or re-order.

Why would you use this shipping? How many other Christmas orders have been lost but you have received payment?

You didn't honor your 20% coupon online. A customer support representative said your coupon was not working& that it would be added to the order. It never was.

When I called a 2nd time, someone else said it was for new customers, only.

Good bye 4Eva

God bless you & have a happy day

I placed an order for merchandise, paid for it in full, and the delivery has still not been made. Furthermore, I have received no information as to the status of the order.