Fine Art America
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
My email address has not been changed to my new one which is the one I’m receiving this message on
Hacked email and need FAA to enter my new email to my old email address. I am unable to access my old email. My new email address is mccormier83dds@***.com.
- Not very impressed with not being able to solve this issue
Preferred solution: I am an artist on your site and need to change my email address since it was hacked and deleted. I can’t receive any messages on that account.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPackage
Shipped package to Canada to 6 Peltz Ave., and they said there was a $42 charge to accept the package.
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWhy is my account closed and why do you not pay me
I've tried to contact them several times (more than 20 emails), filled in a complain form and they answerd with a ticket number but never took action! They own me $230 for sold artistwork (Pictures) but in stead of paying me, they closed my account without any reason.
This is all since the 15th of December 2024. So, they sell works from Artists but they do not pay the Artists.
I think that is an criminal offence. How can I get in contact with them in person???
You have closed my account since the 15th of December. Why??
And on the 15th of December I should have been payed $230 for sold pictures!
You did not! You sell artistwork but you do not pay the artist???
- Website is ok
- Very very very bad services
Preferred solution: My mony from the sold artistworks and open my account again
User's recommendation: Very very bad custumerservice!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWhy is my account closed and not opened again
Fine Art America does not react. They own me $230 for sold works.
They sell works from artists but they do not pay the artists!
They closed my account without any notice or reason on the 15th of december( the day I should have been payed), I reacted on the 16th for the first time and after that I got 5 ticketnumbers but never a reaction, even not after more than 15! emails
Since the 15th of December last year, my account has been closed. Why? There should have been a payment on the 15th of December, but instead, you closed my account...
- Very bad services
- No possibility to get in contact
Preferred solution: open my account again and pay me the $230
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Portland, Oregon
Unable to log in to my account, and want to update my contact account information
They keep giving us new passwords that don’t work and still we can’t log on to check our account
No response from Customer Service . Have sold items but have NE VER been paid. Unable to log into my account and unable to communicate with customer service to help!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Mesa, Arizona
Edit pricing on my prints , contact info contact me and ask me for my present location and give me instructions on how to edit my paintings and other products. Thank you trying for years to contact yo
I've never received a penny in 10 years. I need to change my contact information.
I should be able to edit my pricing. I need to understand why I'm not getting any money. People are buying some of my products; they've told me so. There seems to be a problem on your end.
Can you figure out why I don't receive any money? Did I not add any money to the price that you charge for my product? Do you have the incorrect information on where to send my check? What address do you have on file?
I've sent you my new address several times. I've attempted to contact you on multiple occasions. I get nothing back, except for requests to repeat everything I've done repeatedly.
I can't stand it anymore. Either do something or tell me how to remove my pictures from your site.
Pinellas Park, Florida
Email address to be changed
Unable to change my hacked email address, I have tried to have technical support do this but they never respond to my issue. That is the problem which I am annoyed with.
I am unable to contact a representative about this issue. Searching for a solution to this problem.
Elizabeth, New Jersey
Received order need to exchange and return
I bought 3 t shirts. Two of them are too small.
I need to return. It has been over a week and still haven't heard back from anyone. This is not professional. I was going to get a larger size for one of them.
Not sure if I will be doing that.
I will now have to call again. The other one was supposed to be for women and it looks like a child size.
User's recommendation: be careful when ordering as size. Customer service is not good.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Mesa, Arizona
Edit pricing on my prints cain’t
I never received a dime from purchasing my family and friends bought???whymy new add.is 2682 s southwind dr Gilbert az. 85295. Philip ruehlmann can I change pricing on all my products!!!???
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Los Angeles, California
Edit pricing on my prints
You are sending me no solutions for reason for your review. I want to be able to edit prices on my prints and other products and I want to receive payment.
I never received the payment. Maybe its because I never priced anything I have. Im completely confused if you contact me again, address the issues and dont ask me for more comments, but take care of the problem. If you cant Ill just take my photos off of find out America And get rid of this problem.
Please help me solve it. Whats the problem communication my communication skills arent any good what dont you understand? Let me know what you dont understand. I just want to change my prices.
Make sure you have my correct address and receive checks when people buy stuff people buy stuff and told me about it and I never received the time. Its probably because you have my wrong address and wrong information or I never priced my products above what you want for them??? Whats going on?
You cant answer my questions and tell me to cancel and unload my panties. Best regards, Phil.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI upload the right format and size and my uploads are disabled
I am trying to upload JPG pictures, which are much under 25mb, to my FAA account. However, I keep receiving this notice which prevents my upload: 'Your image must be one of the following file types: .gif, .jpg, .jpeg.
Please change the image format and try uploading again'. Can you please fix this?
Preferred solution: Technical solution to upload images as an artist
Nashville, Tennessee
I can't post any pictures anymore
I couldn't log in.Also I use to be able to upload pics very easily.
Now pics have to be certain pixels?
User's recommendation: Make it easier to post pics
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNeed to receive confirmation and status of my order
Made a purchase. Need a confirmation email that the order was received and the status of the order. I can't find confirmation of my order in my email.
Preferred solution: Purchase confirmation and status update regarding date of delivery
User's recommendation: Get confirmation of order
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo information on the status of my order
Despite several emails and phone calls, I haven't received any feedback to my questions regarding my order and delivery to France. I have some doubts concerning the seriousness of this company and I'm afraid that I may have been cheated.
- Variety of items
- No customer service
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerProduct arrived damaged
The product arrived damaged and customer service isn't very helpful. They don't provide return shipping labels. They want me to tear up the cards and take a picture of it.
- Variety
- Customer service
Preferred solution: Deliver product or service ordered
User's recommendation: Avoid
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