Contact Fine Art America Customer Service
Fine Art America Phone Numbers and Emails
Toll-Free Number:
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(877) 807-5901
Legal:
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(502) 327-5400
Fine Art America Emails:
How to Contact Fine Art America Customer Service?
Most Popular Number:
| Total calls: 1 748 | Issues resolved: 109 | Last call: Dec 2, 2024 |
Fine Art America Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Fine Art America Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Fine Art America is 8778075901. 97% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 79% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 5 minutes.
Be prepared for the call as Fine Art America may ask you for the following information to identify you as a customer: order id or tracking no, first and last name or email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Fine Art America Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Fine Art America is 8778075901. 97% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 79% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 5 minutes.
Be prepared for the call as Fine Art America may ask you for the following information to identify you as a customer: order id or tracking no, first and last name or email.
People call Fine Art America mainly because of request for information, product/ service, shipping and delivery.
31% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Fine Art America is info@pixels.com. 69% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Fine Art America Website:
Fine Art America Help Center:
Corporate Office Address:
Other Info (opening hours):
Copyright Infringement Inquiries
2202 Main Street
Santa Monica, CA 90405
Fine Art America Customer Service Reviews
Quality of product is not up what it should be. Quality of prints do not reflect the quantity of the photos they are based on.
I have sent 3 or 4 emails to this company and have never had the courtesy of a reply. This is a "merch" site where I am trying to sell some of my artwork on the products they offer.
Their website is confusing to use, and it seems that I cannot assign a particular design to a particular product. A design for a coffee mug does not work on a t-shirt, but trying to assign it to coffee mugs only is nearly impossible. Same with t-shirts or any other product they offer. I was trying to get some help, but no one there seems to give a damn.
I'm working with a couple other merch sites, and will probably drop Fine Art America at some point. Their customer service sucks.
How Good is Fine Art America's Customer Service?
Summary of Fine Art America Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Fine Art America?
Request for Information Question:
- “Information about my artwork”
- “Question about discount”
- “Question about return”
Shipping and Delivery Question:
- “My iPhone 16 pro cover Wrong size”
- “How is my order being shipped? This is Bruce Mills 22 Lapis Court, Sacramento, CA 95835.”
- “Order incomplete”
Product/ Service Question:
- “Failing to join”
- “Damaged order”
- “Need to verify my email connected to my seller account”
Return/ Replace Question:
- “Need to return item that arrived damaged”
- “Email address change”
- “Return”
Account Question:
- “Password reset”
- “Unable to set up account”
- “Information ,Membership”
Payments and Charges Question:
- “Filled out online order form. Would not accept my credit card. It is current. Please call and not send an email.”
- “Artist payment”
- “To pay a bill for membership”
Activation/ Cancellation Question:
- “Cancel order”
- “I made mistake is it too late to cancel today's order”
- “Cancel my order”
Website/ Application Question:
- “Web site not accepting credit calls”
- “My site is not accepting my email”
- “Fix website”
Refund Question:
- “Refund inquiry”
- “Need refund for returned pictures”
- “Refund”
Staff Question:
- “Speak to customer service- important”
- “Customer service”
- “Service order issue”
Cards Question:
- “Problem ordering greeting card”
- “Credit card”
- “Had difficulty ordering 50 cards and missed sale.”
Employment Question:
- “To get paid”
- “1099”
Other Question:
- “Messed up my order”
- “Need to see if I can get something sent overnight”
- “My order”
Compare Fine Art America Customer Service To
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