Contact Fine Art America Customer Service
Fine Art America Phone Numbers and Emails
Toll-Free Number:
-
(877) 807-5901
Legal:
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(502) 327-5400
Fine Art America Emails:
Fine Art America Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Fine Art America Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Fine Art America is 8778075901. 97% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 74% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 5 minutes.
Be prepared for the call as Fine Art America may ask you for the following information to identify you as a customer: order id or tracking no, first and last name or email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Fine Art America Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Fine Art America is 8778075901. 97% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 74% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 5 minutes.
Be prepared for the call as Fine Art America may ask you for the following information to identify you as a customer: order id or tracking no, first and last name or email.
People call Fine Art America mainly because of request for information, product/ service, shipping and delivery.
19% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Fine Art America is info@pixels.com. 69% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Fine Art America Website:
Fine Art America Help Center:
Corporate Office Address:
Other Info (opening hours):
Copyright Infringement Inquiries
2202 Main Street
Santa Monica, CA 90405
How Good is Fine Art America's Customer Service?
Summary of Fine Art America Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Fine Art America?
Request for Information Question:
- “No confirmation of purchase.”
- “Check on order and problem with discount”
- “I would like to speak with the owner. I own Americanart.com and am considering selling”
Shipping and Delivery Question:
- “I have not received the 2 items I ordered and paid for”
- “Sizing question”
- “Missing order”
Product/ Service Question:
- “Quality”
- “Damaged product”
- “Damaged print”
Return/ Replace Question:
- “Several years ago, someone put some of my art photos on Fine Art America. My art has changed quite a bit since that time and I would like to either remove the current art that is on your site or remove the art and replace it with new art.”
- “Return”
- “Returns”
Payments and Charges Question:
- “Duplicate charges, need to cancel, need refund”
- “Discount code”
- “Will not take debit card”
Account Question:
- “Lost account theft harvest”
- “Wrong type of account and I have emailed”
- “I need to get a new password for my account”
Activation/ Cancellation Question:
- “Cancel account”
- “Cancel my order”
- “Cancel order”
Website/ Application Question:
- “To close down my site”
- “Web site not accepting credit calls”
- “My site is not accepting my email”
Refund Question:
- “Refund inquiry”
- “Need refund for returned pictures”
- “Refund”
Staff Question:
- “Speak to customer service- important”
- “Customer service”
- “Service order issue”
Cards Question:
- “Problem ordering greeting card”
- “Credit card”
- “Had difficulty ordering 50 cards and missed sale.”
Employment Question:
- “To get paid”
- “1099”
Other Question:
- “Need to chg order to overnight- didnt see it”
- “I own domain americanart.com and am interested in selling”
- “No resolution to issue”
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