Contact Fine Art America Customer Service
Fine Art America Phone Numbers and Emails
Toll-Free Number:
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(877) 807-5901
Legal:
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(502) 327-5400
Fine Art America Emails:
How to Contact Fine Art America Customer Service?
Most Popular Number:
| Total calls: 1 799 | Issues resolved: 114 | Last call: Jan 14, 2025 |
Fine Art America Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Fine Art America Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Fine Art America is 8778075901. 97% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 78% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 5 minutes.
Be prepared for the call as Fine Art America may ask you for the following information to identify you as a customer: order id or tracking no, first and last name or email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Fine Art America Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Fine Art America is 8778075901. 97% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 78% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 5 minutes.
Be prepared for the call as Fine Art America may ask you for the following information to identify you as a customer: order id or tracking no, first and last name or email.
People call Fine Art America mainly because of request for information, product/ service, shipping and delivery.
31% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Fine Art America is info@pixels.com. 69% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Fine Art America Website:
Fine Art America Help Center:
Corporate Office Address:
Other Info (opening hours):
Copyright Infringement Inquiries
2202 Main Street
Santa Monica, CA 90405
Fine Art America Customer Service Reviews
The product arrived damaged and customer service isn't very helpful. They don't provide return shipping labels. They want me to tear up the cards and take a picture of it.
Quality of product is not up what it should be. Quality of prints do not reflect the quantity of the photos they are based on.
How Good is Fine Art America's Customer Service?
Summary of Fine Art America Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Fine Art America?
Request for Information Question:
- “Never got confirmation or delivery date”
- “Weekly update empty”
- “Order status”
Shipping and Delivery Question:
- “Package supposed to be delivered yesterday and paid special for it. Did not receive.”
- “Missing package”
- “Order shipping info”
Product/ Service Question:
- “Defect”
- “Technical support”
- “Complaint with order”
Return/ Replace Question:
- “Return”
- “Incorrect pricing”
- “Need to return item that arrived damaged”
Payments and Charges Question:
- “Billed twice”
- “Trying to order.they are not providing discount code as they say they are”
- “Discount code disappeared”
Account Question:
- “Not getting emails to reset my password”
- “Password Reset was not received to my email as I requested..”
- “Password reset”
Activation/ Cancellation Question:
- “Cancel my order”
- “Cancel order”
- “I made mistake is it too late to cancel today's order”
Website/ Application Question:
- “Web site not accepting credit calls”
- “My site is not accepting my email”
- “Fix website”
Refund Question:
- “Refund inquiry”
- “Need refund for returned pictures”
- “Refund”
Staff Question:
- “Speak to customer service- important”
- “Customer service”
- “Service order issue”
Cards Question:
- “Problem ordering greeting card”
- “Credit card”
- “Had difficulty ordering 50 cards and missed sale.”
Employment Question:
- “To get paid”
- “1099”
Other Question:
- “How long dorscit takevan ordercto come if order in daybor tw0”
- “Na”
- “Track order”
Compare Fine Art America Customer Service To
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