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Contact Fine Art America Customer Service

How to Reach a Person at Fine Art America

Verified Contact Information

Toll-Free Number:

  • 1-877-807-5901
Call Now
Send Message

Legal:

  • 1-502-327-5400

Legal:

pixelsdmca@mcbrayerfirm.com
Copyright Infringement Inquiries
privacy@mcbrayerfirm.com
Privacy Inquiries

Media:

press@pixels.com
Press Inquiries
dmca@stites.com
DMCA Inquiries

Fine Art America Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Fine Art America Phone Number
1 (877) 807-5901
Average Hold Time
00:01:26
Average Calls duration
5 minutes
Most Popular Fine Art America Email Address
dmca@stites.com
Fine Art America Live Agent Availability
24% of callers successfully reach a real person
Issue Resolution Rate
Low (19% reported full resolution)
View full overview

How to Contact Fine Art America Customer Service?

Fine Art America is an art marketplace with a toll-free helpline, 1-877-807-5901, to contact for queries and concerns. The Fine Art America contact number is available for questions about sales, orders, decor, gift cards, cancellation, return policy, bulk purchases, and discounts. Individuals seeking to discuss a legal issue can dial the Fine Art America phone number 1-502-327-5400 to contact the company representatives. Both these helplines are available for an active response between office hours.

The company has published multiple email addresses to contact for different inquiries. For general information, the Fine Art America customer service is available at info@pixels.com. Individuals with legal concerns can use one of the two published email addresses based on the nature of the query. For DMCA inquiries, write to dmca@stites.com for information and assistance. If your purpose of contact is a privacy concern, email privacy@mcbrayerfirm.com. Lastly, customers who want to contact the media department can use the email press@pixels.com. This address is specifically available for press-related inquiries. If the issue is urgent, use the Fine Art America contact number to talk to the company representative.

The company has an active online platform to assist customers with issues and concerns. To benefit from that, open the website www.fineartamerica.com in your browser and scroll down to the bottom of the homepage. There, you will see the option Contact Us. Click that to be directed to a form. Complete it by providing details of the query directed to customer service or technical support. To ensure a quick response, enter your name, email address, and subject of discussion before submitting the form. If the query is general, you can also look for the answer by visiting the frequently asked questions page on the Fine Art America website. However, if the answer is not there, fill out the form to contact.

The company headquarters is in the United States. The address is Fine Art America, 2415 N. Geneva Terrace, Chicago, Illinois 60614. Individuals with crucial concerns can visit this address to meet the Fine Art America customer service agent for assistance. The company representatives will try their best to address your issue. Fine Art America has a separate department for copyright infringement inquiries located at 2202 Main Street, Santa Monica, CA 90405. Individuals with relevant queries and concerns can contact that branch for assistance.

PissedConsumer Club

Contact Information

Fine Art America Website:

Fine Art America Help Center:

Corporate Office Address:

Fine Art America
2415 N. Geneva Terrace
Chicago, Illinois 60614
United States

Other Info (opening hours):

Mailing Address:

Attention: Copyright Agent

2202 Main Street

Santa Monica, CA 90405

Attention: Privacy Policy

500 West Jefferson Street, Suite 2400

Louisville, KY 40202

More contact details

How Customers Rate Fine Art America Support?

4.2 / 5
Good

Based on 2K calls to Fine Art America customer support through PissedConsumer.com and 19 survey responses.

Total Calls
2K
Avg Call Duration
04:43
Issues Resolved
19%

Why Customers Call Fine Art America?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 23%
  • Request for Information 20%
  • Shipping and Delivery 18%
  • Product/ Service 10%
  • Return/ Replace 8%
  • Payments and Charges 6%
  • Account 6%
  • Activation/ Cancellation 4%
  • Website/ Application 2%
  • Refund 2%
  • Staff 1%
  • Cards <1%
  • Employment <1%

Customer Inquiries & Issues

23%
  • "Wrong picture received"
  • "Possible scam"
  • "Join"

Request for Information

20%
  • "About an order"
  • "Looking for my purchased art"
  • "Request for painting"

Shipping and Delivery

18%
  • "Received wrong size"
  • "Order issue"
  • "Deliver failure"

Product/ Service

10%
  • "Damaged metal print sent in flimsy packaging"
  • "Damaged shipment"
  • "Purchase need"

Return/ Replace

8%
  • "Return"
  • "Several years ago, someone put some of my art photos on Fine Art America. My art has changed quite a bit since that time and I would like to either remove the current art that is on your site or remove the art and replace it with new art."
  • "Returns"

Payments and Charges

6%
  • "fraud"
  • "Duplicate charges, need to cancel, need refund"
  • "Discount code"

Account

6%
  • "Artist Account"
  • "Where do U enter a code to make a fine art America buyers account"
  • "Where do U enter a code to a account to fine art America"

Activation/ Cancellation

4%
  • "Cancel art work"
  • "Cancel account"
  • "Cancel my order"

Website/ Application

2%
  • "To close down my site"
  • "Web site not accepting credit calls"
  • "My site is not accepting my email"

Refund

2%
  • "Refund inquiry"
  • "Need refund for returned pictures"
  • "Refund"

Staff

1%
  • "Speak to customer service- important"
  • "Customer service"
  • "Service order issue"

Cards

<1%
  • "misprinted card, want replacement"
  • "Problem ordering greeting card"
  • "Credit card"

Employment

<1%
  • "To get paid"
  • "1099"

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Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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