Fine Art America
Reviews and Complaints

I was missing 2 pieces to a jigsaw puzzle I purchased from them and after calling them (which I had to find a number to call which was the only negative) they immediately contacted me and sent a replacement puzzle. Great company

I have been trying to make contact with Fine Art America to get a new password so I can enter my artist site. Customer service on serves purchases and has no knowledge of tech support.

I have been trying to contact them for over a week with no results. I have had no response to my emails.

I've received a via code just know each time i get a via code to enter and I press proces to had the via code something aways goes wrong and the company is advertising my art work .i said that someone from the company should WhatsApp me right know please and no one as done so

Damages print. The damage is a ding in the metal print.

It also looks as if it was dragged across a rough surface. The ticket number is 111****.

I want a return authorization and credit for a picture that I received, which was incorrect. I have tried all day and still have not received any information on how to speak to a person.

I have already filled this out once today. I simply want a person to call me with a return authorization or send me a text with the return authorization. Customer service is lacking.

Cannot make an artist account because they could not send the passcode

"We could not send a text message to the provided phone number."

the phone number is legit

Store Shut Down - No Warning. They did this and kept my hard earned money.

Nothing but thieves.

What's new all these shops are stealing from real artists and think it's funny. I want my money!

Cards bad

Card POPPED IN HALF, when unfolded it to write !!

Really unacceptable

How Can I sell these to customers if they do this ? Its awful

The site posted an an ouncement that everything was 20 per cent off until midnight. However, six hours before midnight the sale prices were gone and everything was full price.

Customer service had no response to this except I dont see a promotion currently online.

This is not the first time this has happened. They are deceptive and dishonest.

Jovie refuses to issue a refund for a lost package. There has been no movement on this package for a week.

The post office has told me it is lost in transit.

I was told by 2 customer service representatives I would receive a refund.

This is horrible customer service. I am not going to pay for a package I don't have.

I have asked Jovie several questions and keep getting the run around.

Spoke to Jimmy...understand that your site does not have access to customer account issues...he was very engaging and is a great representative for your company...he permitted me to empty my spleen eventhough we both knew that the only outcome would be an empty spleen...

$21.13 Card

Apr 22, 2024 Transaction date

Apr 23, 2024 Posted date

FINEARTAMERICACOM

Description

Method

Card number

FINEARTAMERICA.COM 402-

935-**** IL 04/22

Online, mail or phone

(...3573)

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Transaction details may be preliminary or Incomplete and may not match the transaction as it appears on your periodic statement, which is the official record of your account activity.

I cannot use my gift card. I want to use it and order what is in my cart.

I CANNOT get any help!!! What is wrong with this site that will not allow me to order and use my card.

I just made The account and it wont let me in it says error and then I also try to make another account and it wont let me use the same phone number so I either want to delete the account or get it fixed